FAQ
Answers, including the awkward ones.
If something here is not covered, ask the support assistant in the corner of the screen — and if it is clinical, it will pass you straight to a human.
01
Getting started
A clinician decides at your assessment, based on your history, current medications and measurements. Sometimes the answer is no, and we would rather say that than take your money.
Most people have an assessment within a few days. If labs are needed first, add about a week.
There are clinical thresholds for prescribing, and your clinician will explain where you sit relative to them. Foundation, the non-medication tier, has no threshold at all.
02
The medication
Averages in trials run roughly 15–20% of body weight over a year, but individual results vary enormously. Anyone quoting you a specific number in advance is guessing.
Long enough to build the habits underneath, which for most people is months rather than years. Your step-down plan is written at the start and reviewed as you go.
Appetite returns quickly, and without the habits in place the weight usually follows. This is exactly the failure mode the program is designed to prevent — so talk to us before stopping, not after.
Probably not. We escalate only as far as needed and hold at the lowest dose that lets you eat well and train.
03
Food and training
Roughly 0.7–1.0 grams per pound of goal body weight, adjusted upward on a GLP-1 because total intake is lower. The calculator gives you a personal range.
Yes, and specifically you still have to eat protein. Skipping meals is the fastest route to losing muscle instead of fat.
No. Two short sessions a week, at home, with bodyweight or a pair of dumbbells, covers the requirement.
Because up to 40% of weight lost on a GLP-1 without a plan can be lean mass. Muscle is what holds your result after the medication stops.
04
Program and cost
No. No minimum term, no cancellation fee, cancel any month.
No. Program fees and medication cost are separate, and we tell you the medication figure before you commit.
You move to Maintenance, our cheapest tier: a quarterly check-in, ongoing support, and body composition twice a year.
Foundation works alongside any prescriber. The Full Program includes our clinical team because dose decisions and the step-down plan need to sit with the same people.
05
Support and privacy
It is an automated support assistant for everyday questions about food, movement and how the program works. Anything clinical is passed to a human clinician, always.
No. They run entirely in your browser. Nothing is sent anywhere, nothing is saved, and there is no account to create.
Everyday support answers at any hour. Clinical questions are queued for the care team and answered in clinic hours, unless it is urgent — in which case the page on medical safety tells you exactly what to do.
This page is information, not medical advice
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